Sprinkler head RECALL notice (updated June 2007):
The voluntary recall and replacement program has ended but there are still a large number of buildings that fall within the scope of this recall. "Voluntary" does not have the meaning some individual AHJ's seem to think. The RECALL is a complete product recall and delisting of the subject sprinkler heads. The "voluntary" part of the program initiated by Central/Tyco involved the supply of a direct replacement for the cancelled heads on a "piece by piece" basis (your sprinkler company would have arranged for this) plus a small "allowance" for the change-out. This phase of the program is no longer supported by Tyco and any building owners that have missed the 1999 termination date must bear the entire cost of the replacement unless, of course, they had entered into a contract for service to a company engaged in the annual maintenance and testing of these components. In the latter case, the owner may have some recourse against the inspection provider if the technicians involved "missed" the fact that the heads were under recall. Links to the "Omega Recall" website now point to a wrist-watch manufacturer. For more information (including updated contact telephone numbers), follow this link.  Affected heads include all of the following model numbers:

• C1 (or C-1)
• C1A (or C-1A)
• C-1A PRO (or C1-A PRO)
• C1-A PRO QR
• EC-20
• EC-20A
• R-1
• R-1A
• R-1M
• Flow Control (FC, Flow Control-FC)
• Protector-M or M Protector (Upright, Pendent, Sidewall, Sidewall EC)
• HEC-12
• EC-12 RES
• HEC-12 EC
• HEC-12 EC PRO
• HEC-12 ID
• HEC-12 PRO
• HEC-12 PRO QR
• HEC-20
• Prohibitor QR and AC

OMEGA - CENTRAL (CSC) SPRINKLERS

Bulletins, Recalls, & Technical Service Notes:

Central Sprinklers®
(Division of Tyco®)

Technical Support: 1-800-927-5291 or 1-877-992-6785

Contact Information (Canada):
871 Equestrian Court, Unit 1A 2nd Fl.
Oakville, Ontario L6L 6L7
Telephone: 877-992-6785
Facsimile: 905-847-0586

Contact Information (US):
1467 Elmwood Ave.
Cranston, Rhode Island 02910
Telephone: 800-381-9312
Facsimile: 401-781-7317

Technical Support Contacts:

Courtesy CPSC - © 2007

Omega Heads

Star ME1 Heads

Globe J Heads

Courtesy CPSC - © 2007

Courtesy CPSC - © 2007

Courtesy CPSC - © 2007